Privacy Policy
1. Introduction
At Mom Joyful World (“we,” “us,” “our”), accessible at https://momjoyfulworld.com, we are committed to protecting your privacy and upholding the highest standards of data protection. This Privacy Policy demonstrates our dedication to safeguarding your personal data in compliance with all applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We believe in complete transparency regarding the collection, use, and storage of your data.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all users and visitors of momjoyfulworld.com, including customers, subscribers, and those who interact with us via online forms, emails, or other channels. For purposes of the GDPR, the controller of your personal data is Mom Joyful World. As the data controller, we determine the purposes and methods of processing the personal data provided or collected through our website and services. Under the CCPA, we are a “business” that collects personal information as defined by applicable California law.
3. Categories of Data Processed
We process various categories of personal data to provide a seamless and personalized user experience and to fulfill legal and contractual obligations. The categories of data we collect include:
a. Usage Data
Data such as your IP address, browser type, device type, operating system, referring URLs, pages visited, session duration, and interactions with our website. This information helps us understand how users interact with momjoyfulworld.com and improve overall performance and usability.
b. Account Data
Personal details provided when creating an account or making a purchase, such as your full name, email address, mailing address, and telephone number.
c. Profile Data
Preferences, purchase history, browsing behavior, wish list items, and other behavioral data linked to your interactions with our services.
d. Communication Data
Records of customer service or support requests, messages sent via contact forms, inquiry logs, and customer interaction histories.
e. Technical Data
Details about your device, such as hardware models, operating systems, IP addresses, browser configurations, screen resolution, language preferences, and diagnostic logs.
f. Transaction Data
Information related to purchases made through our website, including billing information, payment method (excluding full payment card details), delivery address, and status of transactions.
g. Preference Data
Marketing and communication preferences, product interest indicators, and consents related to newsletters, promotional offers, and automated communications.
4. Legal Bases for Processing
We process your personal data under the following legal bases, as applicable under the GDPR:
– Your Consent: When legally required, such as for sending marketing communications or setting non-essential cookies.
– Contractual Necessity: To fulfill our obligations related to transactions, account servicing, customer support, and ensure proper delivery of goods or services.
– Legal Obligation: Where processing is required by law, including tax regulations, fraud prevention, or compliance with a valid legal request or order.
– Legitimate Interest: For purposes such as improving our services, analysis of customer behavior, customer relationship management, and ensuring website security, provided such interests are not overridden by your rights and freedoms.
Under the CCPA, our collection and use of personal information follow lawful business purposes, and we uphold your right to opt out of the “sale” or “sharing” of personal data (as defined in California law), which we do not engage in as a matter of policy.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: You may request access to your personal data held by us.
– Right to Rectification: You can correct any inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your data, subject to legal retention obligations.
– Right to Restriction: You can request we restrict processing of your personal data where you contest its accuracy or object to its processing.
– Right to Data Portability: You may obtain your data in a structured, commonly used, machine-readable format and request transmission to another data controller.
– Right to Object: You can object to processing for direct marketing purposes at any time.
– Right Not to be Discriminated Against (CCPA): You have the right not to receive discriminatory treatment for exercising your rights.
To exercise any of the above rights, please contact us at [email protected]. We may require verification of your identity before processing such requests.
6. Security Measures
We implement and continually review technical and organizational security measures to protect your data against accidental or unlawful access, destruction, alteration, loss, or unauthorized disclosure. These include:
– Data encryption (in-transit and at rest)
– Role-based access control for data and system access
– Routine system audits and security patches
– Regular data backups and disaster recovery protocols
– Employee training in data protection and secure handling practices
7. International Transfers
Your personal data may be transferred to and processed in countries outside your jurisdiction, including locations that may not have equivalent data protection laws. Where applicable, we rely on:
– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions by regulatory authorities
– Binding corporate rules where applicable
We ensure all transfers are performed in compliance with GDPR and other relevant legal provisions to safeguard your data regardless of location.
8. Data Retention
We retain your personal data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. Specific timeframes include:
– Account Data: Retained for as long as the account remains active or as required by law (e.g., tax/accounting records retained for 7 years)
– Communication Data: Retained for up to 3 years following the most recent interaction
– Transaction Data: Retained for up to 7 years for audit and legal compliance purposes
– Marketing Preference Data: Retained until you withdraw your consent or opt out
– Cookies and Technical Data: Retention durations vary by cookie type, detailed below
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on momjoyfulworld.com. Cookies allow us to:
– Enable essential functionalities (user sessions, shopping carts, secure logins)
– Optimize website performance through analytics and traffic data
– Customize your experience via language, location, and display preferences
– Serve personalized product recommendations and marketing content
Types of cookies we use:
– Essential Cookies: Required for site functionality and cannot be disabled
– Functional Cookies: Enable advanced features and preferences
– Analytics Cookies: Collect statistical data to understand user behavior
– Performance Cookies: Help identify technical issues and improve speed
10. Cookie Management and Compliance
In compliance with the GDPR and CCPA, users are presented with options to manage consent when they first visit momjoyfulworld.com. You may:
– Accept or reject non-essential cookies via the cookie banner
– Update cookie preferences at any time via the website’s Cookie Settings panel
– Disable cookies through your browser settings, though this may impair some features
We do not sell or share your cookie data with third parties in a way that constitutes a “sale” under the CCPA.
11. Special Protections for Children Under 13
We do not knowingly collect, use, or disclose personal information from children under the age of 13. If we learn that we have collected personal data of a child under this age without verified parental consent, we will delete that information promptly. If you believe that a child has provided us with personal data, please contact us at [email protected].
12. Policy Updates & User Notification
We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we make changes, we will revise the content accordingly. You are encouraged to review this page periodically to remain informed of any modifications. Where required by law, we will notify you of significant changes via email or website notification.
13. Contact Us
If you have any questions regarding this Privacy Policy, the handling of your personal data, or wish to submit a data rights request, please contact us at:
Email: [email protected]
Website: https://momjoyfulworld.com
We are committed to maintaining compliance with privacy regulations and ensuring that your personal information is handled responsibly and transparently. Please feel free to contact us with any privacy-related concerns or inquiries.